I signed up for Bespoke Post last October, receiving two orders and skipping one. The second box showed up in December – a decanter and two glasses (their Parlor box), only one of the glasses was shattered. “No big deal,” I reason to myself. This sort of thing probably happens every now and then, so I pull up Bespoke’s site and find their support email. I send an email explaining the situation and receive some great news in reply: